We want to provide every customer with 5 star service beginning with knowledgeable staff that who treat our customers with respect and trust. Though our failures are few, when we do fail, we pride ourselves on listening and resolving problems swiftly.
As part of our commitment to you, you’ll find that our technicians and service people receive regular training both technical and interpersonal. We find that the best service people are both well trained and kind.
Most of our technicians receive a three week intensive training course and most have obtained a National Appliance Service Technician certification (NASTeC) from the International Society of Certified Electronics Technicians (ISCET). NASTeC is a national certification program for technicians who service major home appliances. The NASTeC exams measure the knowledge, ability and skills that technicians need daily to “do the job right.”
Gary was quick with responses and was able to come out the very next day. He showed up on time and was very professional. Highly recommend, and we will contact Gary again with any appliance issues.